5 year conditional warranty

To qualify for the warranty the installer must register the product installation. Failure to register the product and carry out the annual service will invalidate the warranty.

When installed in compliance with the installation instructions, is registered and has an annual service check, hotun and hotun hiflo are warranted for a period of 5 years for any manufacturing fault or defect.

For the warranty to be valid for the period described above, the registration form on the website, must be returned to RA Tech within 14 days of the installation date and must have the annual service checks and service records filled out, by a competent engineer.

The customer must be given the signed commissioning checklist found on the installation leaflet,

Please follow this link to download the 100C range installation, operation, service and warranty instructions

or this link for the Speedfit (SF) range installation, operation service and warranty instructions

In the unlikely event that the product develops a manufacturing fault during this period, in the first instance, please send an email to info@ratechuk.co.uk or call us on 01332 702678.